Privacy Policy

Your privacy, explained

This Privacy Policy describes how Auramani Handmade Nails (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from auramani.com (the “Site”), or otherwise communicate with us (collectively, the “Services”). For the purposes of this policy, “you” and “your” means you as a user of the Services — whether you’re a customer, a website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site, update the “Last updated” date above, and take any other steps required by applicable law.

How we collect & use your personal information

To provide the Services, we collect — and have collected over the past 12 months — personal information about you from a variety of sources, set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use the information we collect to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What personal information we collect

The types of personal information we obtain depend on how you interact with our Site and Services. When we use the term “personal information”, we mean information that identifies, relates to, describes, or can be associated with you.

Information you give us directly

Information you submit through our Services may include:

• Basic contact details — your name, address, phone number, and email.
• Order information — name, billing and shipping address, payment confirmation, email, and phone number.
• Account information — your username, password, and security questions.
• Shopping information — the items you view, add to your cart, or add to your wishlist.
• Customer support information — anything you include in messages to us.

Some features may require you to provide certain information. You can choose not to, but doing so may prevent you from using those features.

Information we collect through cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include device and browser information, details about your network connection, your IP address, and other information about how you interact with the Services.

Information we obtain from third parties

We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Providers who help power and host our Site and Services, such as our WordPress hosting and WooCommerce plugin providers.
• Our payment processors, who collect payment information (e.g., card or bank details and billing address) to process your payment and fulfill your orders.

When you visit our Site, open or click emails we send, or interact with our Services, we — or third parties we work with — may automatically collect information using tracking technologies such as pixels, web beacons, and cookies. Any information we obtain from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties, or for their policies and practices.

How we use your personal information

• Providing products & services. To perform our contract with you — processing payments, fulfilling orders, sending notifications about your account and transactions, managing your account, arranging shipping, handling returns and exchanges, and enabling you to post reviews.
• Marketing & advertising. To send you marketing and promotional communications by email, text, or post, and to show you relevant advertisements — including tailoring the Services and advertising on our Site and other websites.
• Security & fraud prevention. To detect, investigate, and act on possible fraudulent, illegal, or malicious activity. If you register an account, please keep your credentials safe and contact us immediately if you believe your account has been compromised.
• Communicating with you. To provide customer support and improve our Services — in our legitimate interest in being responsive and maintaining our relationship with you.

Cookies

Like many websites, we use Cookies on our Site, which runs on WordPress with WooCommerce. We use Cookies to power and improve our Site and Services (including remembering your actions and preferences), to run analytics, and to better understand how visitors use the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising you see here and on other websites.

Most browsers accept Cookies automatically, but you can set your browser to remove or reject them through your browser controls. Please note that removing or blocking Cookies can negatively impact your experience and may cause some features of the Services to work incorrectly or become unavailable.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

• With vendors or third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners — including our hosting and plugin providers — to provide services and advertise to you. They use your information in accordance with their own privacy notices.
• When you direct or consent to our sharing certain information, such as to ship your products or through social media widgets or login integrations.
• With our affiliates or within our corporate group, in our legitimate interest in running a successful business.
• In connection with a business transaction (such as a merger), to comply with legal obligations, to enforce our terms, and to protect our rights and the rights of others.

Over the past 12 months we have disclosed the following categories of personal information for the purposes set out above:

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-generated content

The Services may let you post product reviews and other user-generated content. If you choose to submit content to any public area of the Services, it will be public and accessible by anyone. We do not control who will have access to information you choose to make available to others, and cannot ensure that those who access it will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available.

Third-party websites & links

Our Site may link to websites or platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy or reliability of information found on them. Our inclusion of any links does not, by itself, imply endorsement.

Children’s data

The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the details below to request that it be deleted. As of the effective date of this policy, we do not have actual knowledge that we “share” or “sell” the personal information of individuals under 16 years of age.

Security & retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send to us may not be secure while in transit, so we recommend you do not use unsecured channels to share sensitive or confidential information with us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our contracts and policies.

Your rights & choices

Depending on where you live, you may have some or all of the rights below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

• Access / know. Request access to the personal information we hold about you, and how we use and share it.
• Delete. Request that we delete personal information we maintain about you.
• Correct. Request that we correct inaccurate personal information.
• Portability. Request a copy of your personal information and ask us to transfer it to a third party, in certain circumstances.
• Restriction of processing. Ask us to stop or restrict our processing of your personal information.
• Withdrawal of consent. Where we rely on consent, withdraw it at any time.
• Appeal. Appeal our decision if we decline to process your request, by replying directly to our denial.
• Managing communications. Opt out of promotional emails any time via the unsubscribe link. We may still send non-promotional emails about your account or orders.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity (for example, via your email or account information) before responding. You may designate an authorized agent to make requests on your behalf, subject to proof of authorization. We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. If you are not satisfied with our response, depending on where you live you may have the right to appeal our decision, or to lodge a complaint with your local data protection authority.

International users

Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States. Your personal information may also be processed by staff and third-party service providers and partners in these countries. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms — such as the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant UK authority — unless the transfer is to a country determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or you’d like to exercise any of the rights available to you, please email us at support@auramani.com.