All sales are final
Every Auramani set is painted by hand and made to order in the size and shape you choose, so we don’t accept returns or exchanges, including for size or a change of mind.
Before you order, please check your size with our size guide, or choose Custom on the product page and enter the width of each nail.
Damaged, faulty or wrong items
If your order arrives damaged in transit, has a fault, or isn’t quite what you ordered, we’re so sorry, and we’ll make it right straight away. Just email us at support@auramani.com and we’ll replace or remake your set, completely free of charge. You don’t need to send anything back.
A quick photo of the issue helps us sort it out faster, but it’s not required to get started.
Custom orders & custom sizing
The same applies to pieces made to your personal request, whether a bespoke design (including designs you create in our Nail Studio) or a custom size: they’re final sale, and if one reaches you damaged, faulty, or different from what you requested, we’ll put it right as described above.
Need a hand?
If something about your order isn’t right, or you have a question before you buy, email us any time at support@auramani.com and we’ll be glad to help.
